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Refund and Returns Policy
1. Eligibility for Returns
1.1 No Returns: We do not accept returns for any products purchased from our Site. All sales are final.
1.2 Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately.
2. How to Request a Refund
2.1 Request a Refund: To request a refund for a damaged or defective product, please contact our customer service team at [Your Contact Email] with your order number and a brief explanation of the issue. We will provide you with return instructions.
2.2 Prepare the Return: Pack the product securely in its original packaging. Include a copy of the original invoice or order confirmation with the return. Ship the package to the address provided in the return authorization.
3. Refunds
3.1 Processing Time: Once we receive and inspect the returned product, we will process your refund. Please allow up to 14 business days for the refund to be reflected in your original payment method.
4. No Exchanges
We do not offer exchanges. If you wish to obtain a different product, please return the original item for a refund and place a new order for the desired item.
5. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier to file a claim.
6. Changes to This Policy
We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of the updated policy.